eSora Sign or sign.com?
sign.com, run by Smallpdf AG in Zurich, is a simple, low-cost signing app, and its Premium and Teams prices match ours. The differences are in the details: eSora Sign keeps data in Canada, includes bulk send, approvals and API calls on Teams, and gives signers more choices. sign.com bundles with Smallpdf and sells a separate API with a strong focus on AI agents.
Checked against sign.com's public website on October 31, 2026. Prices in US dollars. Plans change, so check their site before you decide.
| eSora Sign | sign.com | |
|---|---|---|
| Free plan | $0 forever: 3 documents a month, 1 sender | $0: 2 documents a month (pricing page seen 22 Oct 2026; another sign.com page said 5) |
| Entry plan | Premium: $12/month, or $7/month billed yearly | Premium: $12/month, or $7/month billed yearly, $84/year (seen 22 Oct 2026) |
| Team plan | Teams: $10 per member/month, or $6 billed yearly (minimum 2 members) | Teams: $10 per member/month, or $6 billed yearly, $20/month minimum (seen 22 Oct 2026) |
| Top tier | Enterprise: talk to sales | No enterprise plan published; contact sales |
| Free trial | 7 days of Premium | 7 days |
| Document limits | Unlimited documents on Premium and up | Unlimited documents and signees on every paid plan |
| Signer accounts | Signers never pay, never need an account, never install anything | No account needed; shared links ask for a one-time email code |
| Signer identity checks | Email code on every plan; SMS and access code on Premium; photo ID and selfie on Enterprise or as a Teams add-on; company sign-in | Email code, access code, Sign ID and Document ID; SMS or ID checks not listed (22 Oct 2026) |
| Signer choices | Save and finish later, ask the sender a question, pass to someone else, decline with a reason, in-person signing | Not seen on sign.com signer pages or help walkthroughs (22 Oct 2026) |
| Reminders and expiry | First reminder after N days, repeat, stop after N; quiet hours; per-person schedules; expiry dates | Automatic reminders every N days or weeks, stopping after 4; manual reminders |
| Field types | 13 field types, with validation and Show only if rules | 5 field types (22 Oct 2026) |
| Templates | Unlimited templates on Premium; shared templates on Teams and up | Unlimited templates on Premium; sharing on Teams; 29 public contract templates, some sold separately |
| Bulk send | Bulk send from a CSV on Teams and up | Not listed (22 Oct 2026) |
| Approvals | Approval rules on Teams, for example contracts over $10,000 need Finance | Not listed (22 Oct 2026) |
| Branding | Logo, colours and email sender name on Teams | Custom branding on Teams |
| API access | REST API and webhooks on Teams, 500 API calls a month included; embedded signing | Separate API plans: $49/month (50 requests), $199 (250), $499 (1,000); webhooks and sandbox; embedded signing listed as coming soon |
| AI features | Agents that draft and send under your rules; Claude connector (MCP) | Agent API with a key per agent and a kill switch; Claude MCP; ChatGPT app; free AI contract explainer |
| Single sign-on | SAML/OIDC SSO and SCIM on Enterprise | Not listed |
| Data location | Canada by default on every plan; US or EU on Enterprise | Documents stored on AWS in Luxembourg; no Canadian option stated |
| Terms on legal validity | Canadian company; validity under ESIGN and UETA, PIPEDA Part 2 and eIDAS explained by region | Terms (Swiss law) say sign.com does not guarantee a signature is legally binding or that it saved a copy |
| PDF tools | eSora PDF: 1 file at a time free; all 49 tools for $6/month or $4 billed yearly per member | Bundle with Smallpdf and its 30+ PDF tools |
| Signer languages | English and French | English only on the pages seen (22 Oct 2026) |
| Support | Email support; 24/7 urgent support and 99.95% uptime on Enterprise | Email only (support at sign.com) |
| Security certifications | None claimed yet; TLS 1.2+, AES-256 at rest, data in Canada by default | States GDPR compliance and ISO 27001 certification |
- You already pay for Smallpdf and want signing in the same bundle.
- You want a vendor that states ISO 27001 certification today. eSora Sign does not claim any certification yet.
- You build AI agents and want sign.com's per-agent keys, kill switch and ChatGPT app.
- You want ready-made contract templates from a public library to start from.
- You send documents from outside Canada and the United States, or need them stored in Europe.
Switching takes an afternoon
sign.com's terms say it does not guarantee it kept a copy, so download each completed document and its Certificate of Completion first. Upload them to eSora Sign and file them with folders and labels.
Upload each template document, add a role for each placeholder (Client, Landlord, Partner) and place fields. You can now add dropdowns, radio buttons, attachments and Show only if rules that sign.com did not offer.
Teams costs the same per member. Invite your senders, set roles, add branding, and turn on approvals and bulk send if you need them.
If you used the sign.com API, create an API key in eSora Sign, point your calls to the eSora Sign REST API and add a webhook for signed and declined events. Teams includes 500 calls a month, so a separate API plan may not be needed.