Webhooks

Webhook events

14 events you can subscribe to. Each delivery is signed; see verifying webhooks.

Event	When it fires
`document.sent`	The document went out. The first signers in the signing order were emailed.
`document.scheduled`	The document was set to send later. data.object.send_at holds the time.
`document.approval_requested`	An approval rule matched. The document waits for an approver before it goes to signers.
`document.approved`	The approver approved. The document now goes to signers (or waits for its send time).
`document.approval_rejected`	The approver rejected the document. It returns to draft.
`document.corrected`	The sender corrected a document that was already out: a recipient’s name or email, or the expiry date.
`document.completed`	Everyone signed. The signed PDF is sealed and ready to download with its certificate and evidence.
`document.declined`	A signer declined. Nobody else is asked to sign.
`document.voided`	The sender cancelled the document while it was out. Signing links stop working.
`document.expired`	The expiry date passed before everyone signed.
`recipient.viewed`	A recipient opened the document for the first time.
`recipient.signed`	A signer signed. data.recipient_id says who.
`recipient.declined`	A signer declined, with a reason.
`recipient.question_asked`	A signer used “Ask the sender a question”.

Example payload

json

{
  "id": "evt_5ydfhl3TvtnythpZPPPP6U",
  "object": "event",
  "type": "recipient.signed",
  "created_at": "2026-11-03T09:41:27.000Z",
  "data": {
    "object": {
      "id": "doc_3y9Pf34qY6Nb3wWD25RQ4F",
      "object": "document",
      "status": "sent",
      "title": "Service agreement - Northwind",
      "recipients": [ { "id": "rcp_5ZR3qa7yEeeby3abP3E2Zs", "object": "recipient", "status": "signed", "...": "..." } ],
      "metadata": { "crm_deal_id": "D-10442" },
      "...": "the full document object"
    },
    "recipient_id": "rcp_5ZR3qa7yEeeby3abP3E2Zs"
  }
}